Snaps Aren’t Sending? Clear Conversations in Snapchat You could also try reinstalling the app if updating the app didn’t do the trick. If you were not seeing specific messages in Snapchat or seeing an error related to the older version, updating the app should fix the issues.

Then, tap the “Update” button next to Snapchat on the next page. On an iOS device, open the App Store and tap on your profile picture at the top-right. On Android, open the Play Store and tap on your profile picture at the top-right -> Manage apps & devices ->Updates available (or tap the “Update All” button). In that case, you can try updating Snapchat app from the Google Play Store or App Store.

New features of Snapchat might not be working for you because you are on an outdated version of the messaging app. From the profile page, tap the “ Settings” icon at the top-right corner. Open Snapchat and tap your Bitmoji (or profile) icon at the top-left corner of the screen.To do that on your Android or iOS device, follow the steps below: If that does not fix the issue and the app is still not working, you could log out and log back into your account to re-sync all your conversations. You can simply head to the recent apps switcher and swipe on the Snapchat card to close the app. Now, if the Snapchat service is working fine, the next best solution is to close and restart the app. Moreover, you could also keep an eye on Snapchat’s official support account on Twitter, where the company posts updates about server outages and downtimes.

Since Snapchat doesn’t host a real-time live status page, you could check out websites like Downdetector to know if other Snapchat users are facing issues with the service. If Snapchat suddenly stopped working on your end, it’s always a good idea to check if the service is down.

Snapchat not letting me log in